We value our partnership with each vendor and strive to provide a seamless experience. To ensure a smooth transition for all parties involved, we have established the following cancellation policy:
1. Cancellation Notice: – All vendors are required to provide a written cancellation notice at least one month prior to the desired cancellation date. – The notice must be sent to our official email address: [email protected].
2. Notice Requirements: – The written notice should include the vendor’s name, contact information, the reason for cancellation, and the desired cancellation date.
3. Cancellation Fee: – If a cancellation notice is not provided at least one month in advance, the vendor may be subject to a cancellation fee equivalent to one month’s subscription fee.
4. Acknowledgment of Cancellation: – Upon receiving the written notice, we will acknowledge the cancellation request within twenty business days. – The cancellation will be effective one month from the date of the acknowledgment email.
5. No Refund Policy: – Please note that we do not offer refunds for any payments already processed.
6. Contact Information: – For any questions or further assistance regarding the cancellation policy, vendors can contact our support team at [email protected].
By adhering to this policy, we can ensure a fair and organized process for all our valued vendors. Thank you for your cooperation and understanding.